About Us

 

WHO WE ARE

Established in 1990, Sonoma Promotional Solutions is an award-wining promotional products supplier, offering full service sourcing, production and importing.  We provide creative and innovative ideas with systems in place to provide high quality, innovative products quickly and at the most competitive prices.   Our Hong Kong offices assure quality, inspection and socially compliant manufacturing facilities.   A major award winning supplier in every category except wearables.

 

Sonoma Promotional Solutions helps you design, create and develop custom products for every conceivable promotional campaign, on-pack promotions, product replicas, concept proto-typing and product solutions for all your promotional needs. We are a true promotional solutions provider affording you a time & risk saving benefit in a one stop shopping environment. 

 

WHAT YOU CAN EXPECT

Customers are assigned a highly skilled Account Executive that dedicates their expertise to your account needs.   Your projects will be quoted quickly and with all the attention to detail as required.

 

PHILOSOPHY

Supporting customers beyond their expectations is the primary philosophy guiding business decisions at Sonoma Promotional Solutions. Our success has been built upon a commitment to total customer satisfaction. This also requires continually developing and improving products and systems to meet changing needs while maintaining the highest level of quality and customer support.

 

SOCIAL COMPLIANCE AND ENVIRONMENTAL MANAGEMENT

General Conformity Certification

The 2008 Consumer Product Safety Act (HR4040) requires that “Every manufacturer” of a product that is subject to a consumer product safety rule or similar rule, ban, standard or regulation and which is “imported” for warehousing or distributed in commerce provide a General Conformity Certificate that accompanies the product being imported.   

 

Social & Environmental Compliance

Sonoma Promo works closely with partner factories to maintain a high level of compliance as required by Kellogg’s, McDonalds, Disney, Coca Cola and other high profile and demanding accounts.  Annual audits are performed by independent third parties, with a special focus on social compliance and environmental safety.

Social compliance requirements exceed ISO SA 8000 standards with a focus on fair employment practices. Audit teams confirm workplace and dorm safety, payment and overtime records and take time to interview workers in a private setting to confirm a high standard of social accountability.  Environmental/ Green compliance has been achieved through strict factory practices that are ISO 14001-2004 certified. 

 

Product Safety

Sonoma Promo takes product safety seriously; we are driven by the extreme product safety requirements dictated by our high profile customers.  Many years before lead content became a national issue Sonoma worked closely with a global retail fashion brand aimed at teen and tween girls to ensure that our custom products far exceeded the current state and federal lead/heavy metal content standards. To ensure that there is no contamination during various stages of production the team at Sonoma Promotional Solutions Hong Kong offices has set up in-line production testing protocols that include spot testing with the NITON XLT 787Z Thermo gun http://www.niton.com/NITON-Analyzers-Products/xlt.aspx. To comply with the recent Phthalate ban we replaced all components of our PVC production line, including all molds, tooling and other possible sources of contamination.

 

As new safety challenges present themselves the team at Sonoma Promo is prepared and will continue to lead the industry in safety and social and environmental responsibility.  

 

  • A creative Partner with over 20 years experience
  • CPSC Compliant
  • Inspected Partner factories
  • Building Custom Solutions from the ground up
  • Fresh Ideas – Award Winning Products
  • Award Winning Customer Service